Horn Heirloom Tray
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we hope you love your new item, but if you are dissatisfied in any way, we will gladly accept returns on full price items when postmarked within 7 days of order delivery. the returned merchandise must be free from wear, stains, odor or any condition that would prevent them from being sold as new. we reserve the right to deny any return. returned items must have the original tags attached and must be accompanied with a copy of the receipt. refunds are credited to the original form of payment minus the cost of shipping ($7.95). exchanges will be shipped out free of charge once original item purchased has been returned.
sale items, along with product purchased using any promo code are exchange only. further discounts on sale items are final sale. jewelry, fragrances, and apothecary items are all final sale.
if eligible for exchange, packages must be postmarked within 7 days of order delivery.
to return merchandise, please send us an email at firstname.lastname@example.org.
please note we do not currently accept any price adjustments.
PLEASE MAIL ALL RETURNS/EXCHANGES TO:
esby apparel - returns
1601 south 1st street
austin, TX 78704
customers are responsible for all additional shipping costs for returns and exchanges. esby does not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to esby apparel.
TERMS OF SERVICE
sales tax is charged on orders shipped within Texas at our local tax rate.
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Here at esby we feel SO passionate about American-made goods and will never stray from creating and manufacturing our own apparel here in the United States, we also appreciate designers of quality products who are manufacturing ethically world-wide and putting to use the talents and materials in other parts of the world. We are excited to introduce our newest vender, Rose & Fitzgerald.
About Rose & Fitzgerald:
We are husband and wife adventurers based in California, designing original goods from afar in Africa. Each of our products is ethically and meticulously handcrafted in our Uganda-based studio and beyond. Seeking rare artisanal techniques, and using only natural, local materials, we aim to create products that reflect the beauty of the wild, delightfully chaotic landscape from which they derive, and pay homage to the skill and passion of the craftsperson who brought them to life.
Horn Heirloom Tray:
Made with ethically sourced cow horn, this small tray is perfect as a desk organizer, a catch-all for keys and loose coins, or to keep on the vanity to beautifully display perfume and jewelry. Valued for both its hardness and its ability to become soft and pliable when heated, Ankole cattle horn has been used by East Africans for centuries. This small tray was cut by hand, shaped and molded at high temperatures, meticulously sanded, and then polished for a smooth and shiny finish.
Due to the considerable size of Ankole horns and their wide range of naturally occurring colors, this tray is truly one-of-a-kind; no two are exactly alike. Ankole cow horn is indigenous to East Africa, making this material extremely rare.
Each tray is individually crafted from start to finish by an artisan in a fair trade environment in Uganda. Imperfections are expected and contribute to the uniqueness of your handmade good.
Materials: 100% Ankole cow horn, locally sourced
Measurements: Tray measures approximately 6 inches wide and .5 inches deep (a slight variation in size is expected).
Colors: Marbled, natural light horn
Care: Because this tray is made of pure horn, which is made up of keratin protein, there are special considerations for its proper care. If necessary, wipe clean with a soft cloth. It is important to avoid leaving your horn items near heat sources or in direct sunlight, as warm temperatures can cause the horn to dry out or change shape.